Frequently asked questions
How can I track my order?
Once your order is dispatched, you’ll receive a confirmation email with a tracking link. You can follow your parcel’s journey in real-time directly from there.
How long will delivery take?
Our standard delivery usually takes 5–10 working days, depending on your location. Express delivery options are also available at checkout.
Can I return or exchange an item?
Of course. You can return any unworn item within 14 days of delivery. Simply contact our support team and we’ll guide you through the process.
What if the item doesn’t fit?
No worries — we know how important fit is. You can exchange your piece for another size or style with no additional cost (subject to availability).
Are your products made from quality fabrics?
Absolutely — each piece is crafted with premium materials that combine comfort, durability, and elegance, ensuring timeless style season after season.